windows 10 creators update bluetooth not working

Does the Bluetooth show ON and your device is listed and shows paired when selected? If it does, what happens when you enable the power on the device, the can't connect message? So, look at the Settings - Devices - Bluetooth page. Once that is done, the computer should connect automatically. On some devices that means flipping a switch but on others it means holding the button for a few seconds until you hear tones. On my system, once a device is already paired with the computer, all I have to do is enable its power. Since you have tried external Bluetooth dongles, it would point to your devices having a problem.Įdit: That motherboard probably has an external antenna for Wi-Fi and Bluetooth, it is connected and line of sight to the devices? Sometimes different processes are required to get a device connected. Installed that but the problem still persists.ĭifferent devices behave different ways with Bluetooth. Finally bought a brand new dongle and that arrived the other day. So I found an old Bluetooth dongle I had with my old PC and installed that but still the same problem. So contacted ASUS where they said to update the drivers to the latest. I originally thought it was a motherboard problem. Turning Bluetooth and devices on and off, Uninstalling drivers and reinstalling etc. I have tried all the Windows 10 Bluetooth fixes when searching Google. The Bluetooth detects ALL devices I have tried:īut when I click connect it says connecting for around 1 minute before giving the message - 'Couldn't connect.

The motherboard is a ASUS Z270E with built in Bluetooth which is turned on in the BIOS and Windows has all the latest updates.

I am having problems connecting devices to Bluetooth using Windows 10.

Windows 10 creators update bluetooth not working